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AOE - LEADING E-COMMERCE DIGITAL TRANSFORMATION WITHIN THE TRAVEL RETAIL INDUSTRY. 30 mins. This is a defining interview with Kian Gould, Founder and CEO of AOE, whose ground-breaking OM3 platform has been adopted by Frankfurt, Heathrow and Auckland airports within the last 2 years. Peter Marshall caught up with Kian recently at TFWE in Cannes. The interview covers a lot of ground - not just providing insight into the overall effectiveness and impact of the OM3 platform, but also a clear understanding of the lead times and ROI. The challenges and barriers for adoption also feature - whether airports are generally digitally-ready and if retailers are providing resistance or poor competition to the growing need for change. Important commentary, too, on Singapore Airlines who, according to Kian, are ''destined to become one of the biggest airline e-commerce players''. It's compelling viewing.AirportDynamics is the definitive, web-based service for the industry, dedicated to producing authoritative, downloadable, referential interviews with key industry leaders and opinion formers, showcasing major developments within the airport and aviation business.
Our focus is on video interviews with senior executives from airport authorities and owners, airlines, retail operators and suppliers - the people making the news in the industry, who know the bigger picture - and sharing it. So bookmark www.airportdynamics.tv and visit the site regularly to see and hear how the industry's most influential business leaders view the challenges and opportunities within today's marketplace.
